Shipping & Delivery

Useful information: Shipping and Delivery

Delivery Informations

To guarantee a quick delivery of your order, the 1177 store relies on the best express couriers selected according to the destination region and the type of product.

The shipping costs of your order will be visible in your cart, and you will be charged together with the cost of your order at the time of payment. Nothing will be due to the courier upon delivery of your package.

Guaranteed deliveries by Christmas for all orders placed by December 16 for Italy and by December 14 for Europe.

Order processing

Orders are processed from 9.00 to 17.00 GMT from Monday to Friday. Orders placed after 5.00pm on Friday will be processed the following Monday.

Please be aware that delays may occur for a buyer's first order due to the need to verify identity and other information.


Track Your Order

To verify information relating to an order, log in to your account and click on My Orders. Select the order number to view the details.

You can view the status of your order from the “My orders" section. Once the shipment has been completed, you will receive a tracking number with which you can monitor and track the status of your shipment.


Shipping Times

Shipments to Italy are delivered within 24 and 48 hours from the time of shipment (excluding holidays).

Shipments to the rest of the European Union take about 2-3 working days.

Shipments to the rest of the world take about 4-5 working days (excluding any customs clearance delays).

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